Wii Remote Wrist Strap Replacement Details
Nintendo is offering to replace the original version of the wrist straps for the Wii Remote with a newer version. We have received some reports that when consumers swing the Wii Remote with the original version of the wrist strap using excessive force and accidentally let go, the cord connecting the controller to the wrist strap can break, potentially causing the Wii Remote to fly across the room. Because some of the Wii consoles shipped in early December utilise the original version of the wrist strap, you will need to determine which version of the wrist strap you have before requesting a replacement. Please see the diagram below to determine if you have the original version of the wrist strap. If your Wii Remote already has the new version of the wrist strap it is not necessary to replace it. The newer wrist strap is thicker than the original version.
To request a replacement wrist strap, contact NINTENDO CUSTOMER SERVICE on (03) 9730 9822 Monday to Friday 9:00am to 5:00pm (EST).
Suggestions for using your Wii Remote safely
As you become comfortable with the new innovative style of play using the Wii Remote, we would like you to take a few minutes to review some important safety information which, when followed, will help ensure a fun but safe playing experience for all.
~THE TEAM
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